- Travel Guide
- Airport Transfers
Airport Transfers
Frequently Asked Questions
How far ahead of time should I book my transfer?
It is recommended to book your transfer at least 24-48 hours in advance to ensure availability and proper scheduling.
How long does the journey from the hotel to the airport take?
The journey time depends on your location and traffic. For example, a transfer from Marrakech city center to Marrakech Airport takes approximately 20-30 minutes.
What pick-up time should I choose?
Plan to be at the airport at least 2-3 hours before your flight for check-in and security. Allow extra time for traffic if traveling during peak hours.
How long will the driver wait for me?
The driver will wait up to 60 minutes after your scheduled pick-up time. If you anticipate a delay, please inform the service team as soon as possible
Where will the driver be waiting for me?
The driver will meet you at the airport arrivals hall or your hotel lobby, holding a sign with your name for easy identification.
Are the prices final? Are there any extra charges?
Yes, the prices are final and include all taxes and fees. There are no hidden charges unless you request additional stops or services.
How many people can travel in the vehicle?
The standard capacity is 4 passengers in a sedan, but larger vehicles can accommodate up to 8 passengers. Contact us for specific requirements.
How many suitcases can I take?
Most vehicles can carry up to 2 large suitcases and 2 carry-ons. Larger vehicles can accommodate more luggage upon request.
Are child seats available?
Yes, child seats can be provided upon request at no extra cost. Please notify us at the time of booking.
How can I find out my flight number?
Your flight number is usually listed on your flight ticket or confirmation email from your airline.
Do I have to let someone know if my flight, boat, or train is delayed?
Yes, please inform us of any delays as soon as possible so we can adjust the pick-up time accordingly.
Why do I need a working mobile phone?
A working mobile phone allows the driver to contact you in case of any issues or changes in meeting arrangements.
Who is responsible for a missed flight?
The customer is responsible for planning adequate time for the transfer. We cannot be held liable for missed flights caused by unforeseen delays.
Is it possible to make various stops?
Yes, additional stops can be arranged for an extra fee. Please inform us in advance to adjust the schedule.
Can I share the vehicle with other people?
All transfers are private unless otherwise specified. Shared transfer options are not available for this service.
Will the driver speak English?
Yes, most drivers speak English and are happy to assist with any questions during your transfer.
Do you have transfers in other destinations?
Yes, we operate transfers in multiple cities across Morocco and other destinations. Contact us for more details.
